Remote Call Center Agent at American Home Design

About the Role

American Home Design is hiring full-time and part-time Remote Call Center Agents to schedule appointments for our sales team. Agents will make outbound calls to potential customers who have already shown interest and arrange free consultations.

If you enjoy talking on the phone, are pleasantly persuasive, and self-motivated to earn rewards, this could be a great fit for you!

• Employer: American Home Design
• Job Title: Remote Call Center Agents
• Location: United States (Remote)
• Salary: $14 – $22 per hour
• Job Type: Full-time & Part-time

Key Responsibilities

• Make 25-35 outbound calls per hour to prospects

• Use provided scripts to engage and persuade homeowners

• Overcome objections using rebuttals

• Maintain a positive, can-do attitude despite rejection

• Meet and exceed weekly and monthly appointment goals

• Record notes in the CRM after conversations

Job Requirements

• Quiet home workspace for phone calls

• Own computer with reliable high-speed internet and headset

Benefits

• Work remotely from the comfort of your home

• Uncapped bonus opportunities

• Paid professional training

• Health, life, dental, and vision insurance (for full-time employees)

• Paid time off and holiday pay

• 401(k) with company match

• Opportunities for career growth

Desired Experience & Skills

• 2+ years sales experience

• 1+ year in a call center environment required

• Proficient in navigating multiple browser tabs and troubleshooting technical issues

• Home improvement experience is a plus

• Professional, personable, energetic, and outgoing

• Active listener with strong written and verbal communication skills

• Persuasive, influential, and logical problem-solver

• Self-motivated and resilient to rejection

• Adaptable, teachable, and eager to learn

About American Home Design

With over 45 years of experience, American Home Design is renowned for excellent customer care and holds an A+ Better Business Bureau rating. The company is a BBB Torch Award Winner for ethical commerce and a Top Workplace Winner in 2024 and multiple prior years by The Tennessean. Ranked consistently in the Top 100 remodeling companies nationwide and #1 in Tennessee by remodeling industry magazines.

How to Apply

For more details and to submit your application, visit the official website:
[Click here to apply]