Regional Manager (Skilled Worker Visa Sponsorship Available) at Window to the Womb

Location: United Kingdom (Hybrid role, base in Birmingham B44 9RH)
Job Type: Full-time
Salary: £25,000 per annum
Visa Sponsorship: UK Skilled Worker Visa Available
Expected Start Date: 1 August 2025
Application Deadline: 10 June 2025

Why Join Window to the Womb as a Regional Manager?

Window to the Womb is the UK’s leading provider of private ultrasound scan services, renowned for delivering comforting, family-friendly experiences to expectant parents. As a Regional Manager, you will oversee operations across seven clinics, helping us maintain our reputation for high-quality, affordable obstetric, gynecological, and general scans, plus phlebotomy services. This senior role is ideal for a seasoned manager with a background in healthcare operations, clinic management, or service industry leadership, seeking professional growth within a rapidly expanding healthcare provider. We offer:

Competitive Salary: £25,000 per year with performance-based progression opportunities.
Visa Sponsorship: Full support for qualified international candidates under the Skilled Worker Visa.
Career Development: Clear pathways to senior leadership roles as we continue to expand our clinic network.
Comprehensive Benefits: Pension contributions, travel allowance, free on-site parking, and professional development funding.
Supportive Culture: Collaborative teams, ongoing training, and strong franchisor collaboration in marketing, compliance, and HR.

By joining Window to the Womb, you become part of an organisation dedicated to providing expectant families with peace of mind and memorable keepsake images, all while building your expertise in healthcare clinic operations and regulatory compliance.

About Window to the Womb: Leading Private Ultrasound Clinics

Founded with a mission to make ultrasound services accessible, affordable, and comfortable, Window to the Womb has grown into a network of seven clinics across the UK. We focus on:

Obstetric Scans: Detailed anatomy checks, fetal well-being assessments, and 4D/5D bonding scans.
Gynecological Scans: Diagnosing and monitoring conditions such as fibroids, ovarian cysts, and endometriosis.
General Ultrasound: Abdominal, renal, thyroid, and vascular scans for non-pregnancy-related diagnostic imaging.
Phlebotomy Services: Convenient blood sampling and pathology referrals for health screening and diagnostic purposes.

Our clinics are equipped with the latest ultrasound technology, and our registered sonographers hold advanced qualifications in diagnostic imaging. Operating in a comfortable, relaxed atmosphere, we emphasise:

Exceptional Customer Service: Guided consultations, clear explanations of scan results, and a warm welcome for partners and families.
Memorable Experiences: High-resolution images and videos for parents to cherish, along with personalized keepsakes.
Rigorous Clinical Standards: Maintaining CQC compliance, adhering to best practice guidelines, and ensuring patient confidentiality.
Community Engagement: Partnering with local maternity units, GP practices, and support groups to extend our care ethos beyond scans.

As Regional Manager, you will help maintain these high standards, ensuring each clinic delivers consistent, exemplary care in line with our brand values.

Role Overview: Regional Manager Responsibilities

As Regional Manager, you will have overall accountability for the day-to-day running and strategic performance of seven clinics. Your leadership will ensure operational excellence, service delivery consistency, and high levels of patient satisfaction. Key responsibilities include:

1. Daily Operations Management

Oversee Multi-Clinic Operations: Monitor performance metrics (e.g., appointment turnaround, patient feedback scores, scan throughput) and implement improvements.
Resource Allocation: Coordinate staff rotas, ultrasound room bookings, and inventory of medical supplies to optimise clinic utilisation.
Clinic Performance Reviews: Conduct monthly operational reviews, analyzing key performance indicators (KPIs) such as scan volumes, revenue, and clinic occupancy rates.
Problem Resolution: Address day-to-day challenges such as equipment downtime, staff shortages, or patient complaints, deploying solutions to minimise disruption.
Travel Between Clinics: Visit each location regularly—approximately 60–70% travel—conducting walkthroughs, meeting with clinic managers, and ensuring brand standards.

2. Staff Management and Development

Recruitment Leadership: Lead recruitment processes for sonographers, scan assistants, reception staff, and supervisors. Develop job descriptions, screen applications, and participate in interviews.
Training Programmes: Design and deliver onboarding and ongoing training for all clinical and non-clinical staff, covering ultrasound protocols, customer service excellence, and health & safety regulations.
Performance Management: Conduct appraisals, set individual objectives, and implement improvement plans for underperforming staff.
Employee Engagement: Foster a positive team culture through regular team meetings, recognition programmes, and open communication channels.
Cover Supervision: Provide hands-on coverage (e.g., scanning, reception duties) during peak periods or staff absences to ensure continuity of service.

3. Compliance and Clinical Governance

Regulatory Adherence: Ensure all clinics fully comply with Care Quality Commission (CQC) requirements, Health & Safety regulations, and local authority guidelines.
CQC Inspections: Coordinate and lead preparations for CQC inspections, including evidence collation, mock audits, and staff briefings on compliance expectations.
Audit and Quality Assurance: Implement regular clinical audits, assess patient safety protocols, and act on findings to elevate service quality.
Documentation Management: Maintain up-to-date clinic records, staff training certificates, and equipment maintenance logs in compliance with legal and company standards.
Policy Development: Update and enforce clinical policies—such as infection control, data protection, and radiation safety—ensuring all staff understand and adhere to protocols.

4. Financial Oversight and Budget Management

Budget Adherence: Monitor clinic budgets, approve expenditure on equipment, supplies, and marketing activities. Identify cost-saving opportunities without compromising service quality.
Revenue Growth: Support the franchisor marketing team to drive local promotions, partnerships, and events that increase scan bookings and phlebotomy referrals.
Financial Reporting: Prepare monthly and quarterly financial reports for the Operations Director, highlighting revenue performance, expense variances, and profitability margins.
Pricing Strategy: Collaborate with head office to review and recommend pricing adjustments aligned with market trends, competitor analysis, and service enhancements.

5. Marketing and Brand Consistency

Local Marketing Initiatives: Plan and execute region-specific campaigns—open days, community events, and collaborations with local maternity units—to raise awareness and attract new clients.
Social Media Support: Create or approve content for clinic social media channels (Facebook, Instagram), ensuring brand voice consistency and patient privacy compliance.
Promotional Material: Ensure uniformity in clinic signage, flyers, posters, and digital displays, liaising with head office designers and local print vendors.
Patient Experience Enhancement: Use patient feedback surveys and reviews (e.g., Google, Trustpilot) to identify areas for improvement and drive service enhancements.

6. Strategic Planning and Growth

Expansion Planning: Provide regional insights to support decisions on opening new clinics or expanding services (e.g., adding cardiology scans, new phlebotomy stations).
Business Development: Identify partnership opportunities with local healthcare providers—GP practices, midwifery services, fertility clinics—to generate referrals.
Market Analysis: Conduct periodic competitor analysis within the private ultrasound and phlebotomy services market, recommending strategies to maintain competitive advantage.
Innovation Integration: Stay abreast of emerging trends—AI-assisted imaging, tele-ultrasound, portable ultrasound devices—proposing pilot programmes to enhance service offerings.

Essential Qualifications and Experience

To excel in this role, you should possess a blend of healthcare management expertise, strong leadership skills, and practical knowledge of clinic operations. Key requirements include:

Professional Background

Healthcare or Service Industry Management: Minimum of 3–5 years in a managerial role within healthcare (e.g., private clinics, diagnostic imaging centres) or a closely related service sector.
Operational Leadership: Demonstrated track record of managing multiple sites or departments, with responsibility for performance, compliance, and staff development.
Recruitment and Training: Experience designing and implementing staff recruitment, onboarding, and professional development programmes.

Clinical and Regulatory Knowledge

Healthcare Compliance: Familiarity with CQC regulations, health and safety standards, and patient confidentiality laws (GDPR, Data Protection Act).
Clinical Governance: Understanding of basic ultrasound imaging protocols, patient triage, and the role of sonographers in a private clinic setting.
Quality Assurance: Experience conducting or participating in clinical audits, risk assessments, and incident investigations.

Technical and Administrative Skills

Financial Acumen: Budgeting, forecasting, and analysing financial reports to manage clinic profitability.
Digital Systems Proficiency: Competence with practice management software (e.g., Cliniko, SystmOne), MS Office (Excel, Word, PowerPoint), and basic social media platforms.
Project Management: Ability to lead cross-functional projects—opening new clinics, equipment upgrades, or marketing campaigns—using methodologies like PRINCE2 or AGILE.

Practical Requirements

Valid UK Driving Licence: Essential for frequent travel between clinics; own a reliable vehicle.
Travel Flexibility: Willingness to spend approximately 60–70% of working time on the road, attending all regional clinics for audits, training, and operational support.
Shift Coverage: Flexibility to cover unscheduled shifts, weekend clinics, or emergency requirements as needed.

Personal Attributes

Leadership and People Management: Strong interpersonal skills to build rapport with sonographers, scan assistants, and admin staff; ability to motivate teams and foster a positive workplace culture.
Excellent Communication: Clear, empathetic communication style—capable of addressing staff concerns, negotiating with external partners, and presenting to senior leadership.
Problem-Solving and Decision-Making: Proactive approach in identifying operational challenges, developing solutions, and making data-driven decisions to enhance clinic performance.
Attention to Detail: Meticulousness in reviewing compliance documentation, equipment maintenance logs, and financial records to minimise risk.
Adaptability: Comfort working in a dynamic, growth-oriented environment with evolving priorities.

Key Benefits: Supporting Your Professional Journey

Window to the Womb values its employees and offers a comprehensive benefits package designed to support your career development, well-being, and work-life balance:

Visa Sponsorship and Relocation Support

Full Skilled Worker Visa Sponsorship: For qualified international candidates, including a Certificate of Sponsorship (CoS) and guidance through the Home Office application process.
Relocation Assistance: Advice on finding accommodation, local schooling, and settling-in support via our Relocation Coordinator.

Financial and Practical Perks

Competitive Annual Salary: £25,000 per year with periodic reviews tied to performance metrics.
Travel Allowance: Mileage reimbursement at 45p per mile or a monthly travel stipend to cover petrol costs.
Free On-Site Parking: At all seven clinics, making your commute stress-free.
Employer Pension Contributions: Generous contribution to the National Employment Savings Trust (NEST) or another scheme of your choice.

Professional Development Opportunities

Leadership Training: Access to courses on healthcare management, compliance best practices, and advanced clinic operations.
Continued Education: Budget for relevant certifications—Level 5 Diploma in Leadership for Health & Social Care, PRINCE2 Practitioner, or CQC Registered Manager qualifications.
Mentorship Programmes: Dedicated mentoring from senior leaders, including the Operations Director and Head of Compliance, to guide your career progression.

Work-Life Balance and Wellbeing

Flexible Working Arrangements: Hybrid model offering remote work days for administrative tasks, combined with on-site clinic visits for audits and support.
Paid Annual Leave: 28 days per year (pro rata), plus public holidays and additional company-designated wellbeing days.
Sick Pay: Full sick pay in accordance with company policy and statutory requirements.
Employee Assistance Programme (EAP): Confidential counselling, financial advice, and wellbeing resources available 24/7.

Recognition and Rewards

Performance Bonuses: Quarterly incentives based on clinic performance metrics (patient satisfaction, revenue growth, compliance audit scores).
Employee Referral Programme: Receive up to £500 when referring qualified candidates who remain employed for at least three months.
Team Celebrations: Regular events—clinic anniversaries, staff appreciation days, and holiday gatherings—to acknowledge achievements and foster camaraderie.

How You Will Make an Impact: Transforming Private Ultrasound Care

As Regional Manager, your leadership will directly contribute to:

Elevating Patient Experience

Consistent Service Quality: Ensuring each of the seven clinics adheres to Window to the Womb’s high standards of patient care, thereby enhancing patient satisfaction and generating positive online reviews.
Memorable Family Moments: Overseeing sonographer training to capture clear, heartwarming ultrasound images and videos that parents treasure for life.

Driving Operational Excellence

Clinic Performance Optimization: Implementing structured processes for appointment booking, patient flow, and equipment maintenance, leading to reduced wait times and increased clinic capacity.
Revenue Growth: Collaborating with the marketing team to deploy targeted local campaigns, boosting clinic bookings for 4D/5D scans, gender reveals, and antenatal screening packages.

Ensuring Compliance and Safety

CQC-Ready Clinics: Leading regular quality assurance checks, mock inspections, and staff briefings to guarantee compliance with all relevant healthcare regulations.
Risk Mitigation: Rapidly responding to any regulatory changes or safety incidents, updating protocols, and conducting staff training to maintain a safe environment for families and staff.

Empowering Teams and Building Talent

Staff Development: Investing in employee growth—ranging from junior scan assistant roles to senior sonographer positions—through structured training and clear career pathways.
Culture of Excellence: Fostering a supportive, collaborative culture where staff feel valued, heard, and motivated to deliver their best work.

Your leadership will help Window to the Womb continue to flourish as a trusted, family-focused ultrasound provider, ensuring every expectant parent receives an outstanding, stress-free experience.

Application Process: How to Apply

Ready to lead multiple private ultrasound clinics and shape the future of maternal healthcare services? Follow these steps:

Step 1: Prepare Your Application

Curriculum Vitae (CV): Highlight your management experience, healthcare operations background, and any relevant certifications.
Cover Letter: Explain why you’re passionate about leading a network of ultrasound clinics, detailing your leadership style and how you’ll ensure operational excellence and compliance.
References: Provide contact details for three professional referees, preferably including a senior manager or healthcare executive.
Documentation:
- Valid UK driving licence copy.
- Evidence of the right to work in the UK (e.g., passport, BRP card).
- If applicable, outline your Skilled Worker Visa requirements.

Step 2: Submit Your Application

Apply via our online portal (Job Reference: RM-UK-2025).
Alternatively, email your CV, cover letter, and required documentation to recruitment@windowtothewomb.co.uk, clearly stating “Regional Manager Application – RM-UK-2025” in the subject line.
Ensure your application is submitted by 10 June 2025 (23:59 BST).

Step 3: Selection and Interview Stages

Initial Screening: HR will review applications for essential qualifications, experience level, and completeness of documentation.
Telephone Interview: Shortlisted candidates will receive a call to discuss background, motivations, and visa eligibility (for international applicants).
In-Person Assessment: Candidates invited to our Birmingham head office for a formal interview with the Operations Director, HR Manager, and Head of Compliance.
Practical Clinic Assessment: Successful finalists will spend a day shadowing at one of our clinics—conducting a mock operational audit, discussing compliance protocols, and presenting a brief clinic improvement proposal.

Step 4: Offer and Onboarding

Formal Offer: The selected candidate will receive an offer letter subject to satisfactory references, DBS check, and right-to-work verification.
Visa Sponsorship Initiation: For eligible international candidates, HR will provide the Certificate of Sponsorship (CoS) and guide you through the Skilled Worker Visa application process.
Induction Programme: Your first week will include a comprehensive onboarding schedule—meet the franchise network, review clinic operations manuals, and complete mandatory training (health & safety, CQC orientation, and leadership workshops).

Frequently Asked Questions (FAQs)

1. What is the role’s travel requirement?

Approximately 60–70% travel between seven clinic locations. You will use a company travel allowance to cover mileage and transport costs.

2. Is prior ultrasound clinic experience required?

While direct ultrasound experience is beneficial, the critical requirement is healthcare management expertise and a strong operational background. You will work closely with clinical leads for technical guidance.

3. Are visa sponsorships guaranteed?

Visa sponsorship is available for applicants who meet the Home Office criteria under the Skilled Worker Visa scheme. We’ll guide you through every step of the process once an offer is made.

4. What kind of leadership style succeeds in this role?

A collaborative, empathetic style that balances operational rigor with team empowerment works best. You must be able to motivate staff across multiple sites, maintain high morale, and drive continuous improvement.

5. How is performance measured?

Key performance indicators (KPIs) include clinic revenue growth, patient satisfaction scores, compliance audit results, staff retention rates, and operational efficiency metrics (e.g., appointment wait times).

6. What training will be provided?

Your induction includes mandatory training on CQC compliance, health and safety, leadership development, and Window to the Womb’s clinical governance. Ongoing professional development budgets are available for external certifications.

Final Thoughts: Lead a Network of Compassionate Care Clinics

As Regional Manager at Window to the Womb, you will shape the patient experience for thousands of expectant families nationwide. Your leadership will ensure each clinic operates smoothly, consistently delivering high-quality ultrasound imaging and phlebotomy services in a caring, family-centred environment.

By blending your operational expertise with a passion for healthcare, you’ll drive service excellence, maintain regulatory compliance, and foster a motivated team culture. In return, you’ll benefit from professional growth opportunities, visa sponsorship, and a supportive network dedicated to your success.

Seize this opportunity to advance your career in healthcare management—apply now and become the driving force behind Window to the Womb’s mission to create memorable, reassuring experiences for parents and families across the UK.