Location: Royal Glamorgan Hospital, Ynysmaerdy, Llantrisant, CF72 8XR, United Kingdom
Salary: £23,970 per annum (pro rata if part-time)
Contract: Permanent, Full-time and Part-time options available
Certificate of Sponsorship (COS): Available for Skilled Worker visa applicants
Application Deadline: 01 July 2025
Join Royal United Hospitals Bath NHS Foundation Trust as a Health Care Support Worker
Are you a compassionate, motivated individual with experience in mental health care? Do you want to make a meaningful difference supporting older adults living with dementia? Royal United Hospitals Bath NHS Foundation Trust invites you to apply for a rewarding Band 2 Health Care Support Worker (HCSW) position on the Seren Unit at Royal Glamorgan Hospital. This is a fantastic chance to work within a supportive multidisciplinary team and contribute to person-centred care for vulnerable patients.
Our Seren Unit is a 15-bedded dementia admissions unit dedicated to delivering high-quality, person-centred nursing care for older adults with complex mental health needs. If you have strong communication skills, a genuine interest in dementia care, and want to grow your healthcare career, this role offers excellent opportunities and ongoing professional development.
Why Work as a Health Care Support Worker at Royal United Hospitals Bath NHS Foundation Trust?
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Competitive NHS Salary: Starting at £23,970 per annum with pro-rata for part-time hours.
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Flexible Working Patterns: Choose from full-time or part-time contracts tailored to your needs.
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Skilled Worker Visa Sponsorship: Support for eligible overseas healthcare professionals seeking to work in the UK.
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Permanent Contract: Job security within one of the NHS’s trusted healthcare providers.
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Development Opportunities: Access to statutory and mandatory training, supervision, and appraisal systems for continuous learning.
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Work in a Specialist Environment: Gain valuable experience working with older adults affected by dementia and other complex mental illnesses.
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Collaborative Team Culture: Work alongside qualified nurses and multidisciplinary teams committed to patient-centred care.
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Supportive Employer: Cwm Taf Morgannwg University Health Board values diversity, inclusion, and staff wellbeing.
Key Responsibilities of the Health Care Support Worker Role
As a Band 2 HCSW on the Seren Unit, you will provide essential support to registered nurses and contribute directly to the wellbeing and care of patients living with dementia.
Your Core Duties Will Include:
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Working as part of a multidisciplinary healthcare team under the supervision and guidance of registered nurses.
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Supporting the delivery of personalised care plans tailored to each service user’s needs.
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Assisting patients with personal care requirements, ensuring their safety, privacy, dignity, and comfort at all times.
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Observing and monitoring patient safety vigilantly, including accounting for the whereabouts of patients when required.
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Engaging patients who may be at risk of harm in a safe, respectful, and supportive manner.
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Participating actively in clinical supervision and professional development sessions.
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Maintaining accurate records and contributing to communication within the care team.
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Complying with health and safety regulations and infection control standards.
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Demonstrating sensitivity and empathy when working with older adults experiencing dementia and other mental health conditions.
Essential Skills and Qualifications for Health Care Support Workers
To succeed in this role, candidates should possess a combination of practical experience, communication skills, and a person-centred approach to care.
Required Skills and Qualifications:
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NVQ Level 2 in Health and Social Care or equivalent competence gained through experience and supervised practice.
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Proven experience working in a mental health or dementia care setting.
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Excellent communication skills, both verbal and written, with the ability to engage patients, families, and the healthcare team.
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Commitment to maintaining patient dignity, privacy, and respect at all times.
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Ability to undertake Formal Restrictive Physical Intervention Training and maintain annual updates.
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Willingness to participate in mandatory training and continuous professional development.
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Basic IT skills are desirable but not essential.
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Ability to work flexibly as part of a team and under direction.
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A genuine interest and passion for caring for older adults with complex mental health needs.
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Welsh language skills are desirable but not required; both Welsh and English speakers are encouraged to apply.
About Cwm Taf Morgannwg University Health Board
Royal United Hospitals Bath NHS Foundation Trust is part of Cwm Taf Morgannwg University Health Board, a key pillar of NHS Wales. We proudly provide integrated primary, secondary, and community health services to approximately 450,000 people across Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
Our Core Values Guide Everything We Do:
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We listen, learn, and improve: We are committed to continuous improvement through patient feedback and staff engagement.
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We treat everyone with respect: Compassion and dignity underpin our patient care and workplace culture.
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We all work together as one team: Collaboration across disciplines ensures the best possible health outcomes.
We are proud to be a local employer with over 80% of our workforce residing within the region, contributing to the wellbeing of our diverse communities.
Benefits of Working as a Health Care Support Worker at Royal United Hospitals Bath NHS Foundation Trust
Working as an HCSW with us comes with a competitive benefits package designed to support your career and personal wellbeing.
Your Benefits Include:
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Agenda for Change Pay Scale: Transparent, fair pay in line with NHS standards.
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Pension Scheme: Secure your financial future with employer pension contributions.
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Paid Annual Leave: Generous holiday entitlement pro-rated for part-time roles.
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Ongoing Training: Access to statutory and mandatory training courses to support your professional growth.
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Supportive Work Environment: Regular supervision, appraisals, and a dedicated team approach.
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Flexible Working Options: Full-time and part-time shifts to suit your lifestyle.
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Certificate of Sponsorship: Assistance with Skilled Worker visa applications for eligible international applicants.
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Occupational Health Services: Access to wellbeing resources and health support.
How to Apply for the Health Care Support Worker Position
Ready to embark on a rewarding career caring for older adults living with dementia? Applying is straightforward:
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Review the Job Description and Person Specification attached to the job listing for detailed role requirements.
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Prepare your CV and cover letter highlighting your relevant skills, experience, and motivation for working in mental health care.
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Submit your application online through the NHS Jobs portal before the closing date of 1 July 2025.
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If shortlisted, you will be invited to attend an interview, which may be held in person or virtually depending on circumstances.
Frequently Asked Questions (FAQs) About the HCSW Role
What experience do I need to apply?
Experience working in mental health or dementia care is essential. Candidates must have NVQ Level 2 in Health and Social Care or equivalent.
Is this role suitable for international applicants?
Yes, this role offers Skilled Worker Certificate of Sponsorship for eligible overseas applicants seeking to work in the UK.
What kind of shifts are available?
Full-time and part-time contracts are available with flexible working patterns to meet service needs and personal commitments.
Do I need Welsh language skills?
Welsh language skills are desirable but not mandatory. Both Welsh and English speakers are welcome.
Is there ongoing training provided?
Yes, mandatory and statutory training is provided to support your professional development and compliance.
Why Choose a Career in Mental Health as a Health Care Support Worker?
Mental health nursing and support work offer rewarding opportunities to make a tangible difference in patients’ lives. Dementia care, in particular, requires compassion, patience, and understanding, helping older adults maintain dignity and quality of life.
By joining the Royal United Hospitals Bath NHS Foundation Trust, you become part of a team dedicated to excellence, innovation, and person-centred care. The experience you gain here can open doors to further healthcare qualifications and career advancement within the NHS or social care sectors.
Conclusion: Start Your Journey as a Health Care Support Worker Today
The Health Care Support Worker position at Royal Glamorgan Hospital offers a fulfilling, challenging, and respected career path within mental health nursing. With excellent pay, flexible working, career development, and visa sponsorship available, this is an ideal opportunity for both UK and international healthcare workers.
Apply now to contribute your skills and compassion in a role that truly makes a difference for older adults living with dementia. Join a proud NHS Trust committed to caring for its community and supporting its workforce every step of the way.
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