Location: Birmingham, United Kingdom
Salary: £26,000 – £38,000 per year
Job Types: Full-time, Part-time
Visa Sponsorship: Available for the right candidate
Become a Store Assistant at VNS Group Ltd — Join Our Retail Team in Birmingham
Are you ready to kickstart or advance your retail career with a reputable company offering visa sponsorship? VNS Group Ltd is looking for enthusiastic, motivated Store Assistants to join our vibrant team in Birmingham. Whether you’re a seasoned retail professional or seeking your first role in retail sales, this position provides an excellent opportunity to thrive in a fast-paced, customer-focused environment.
As a Store Assistant, you will be the face of the store, delivering exceptional customer service, supporting sales activities, and maintaining a welcoming shopping environment. We value proactive, friendly individuals who enjoy working as part of a dynamic team and are committed to making every customer’s experience outstanding.
Why Work as a Store Assistant at VNS Group Ltd?
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Competitive Salary: Earn between £26,000 and £38,000 annually based on experience and hours.
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Flexible Working Hours: Full-time or part-time schedules with day, night, weekend, and flexitime shifts available.
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Visa Sponsorship: Open to overseas candidates needing UK visa sponsorship to work legally.
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Comprehensive Benefits: Including company pension scheme, employee and store discounts, language training, and on-site parking.
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Career Progression: Opportunities for personal development and advancement within the retail sector.
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Supportive Work Environment: Friendly colleagues and ongoing training to build your retail skills.
Key Responsibilities of a Store Assistant
In this pivotal retail role, you will be expected to wear many hats — from assisting customers and managing sales to maintaining store presentation. Your contributions ensure our store remains a trusted and enjoyable destination for shoppers.
Daily Tasks Include:
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Greeting customers warmly and guiding them to products that meet their needs.
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Answering product and service queries knowledgeably and promptly.
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Processing sales transactions accurately and efficiently using the store’s point-of-sale (POS) system.
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Maintaining eye-catching and organized visual merchandising displays to attract shoppers.
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Restocking shelves and ensuring the store layout is clean, tidy, and inviting.
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Handling customer complaints with professionalism, patience, and empathy to resolve issues effectively.
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Collaborating with fellow team members to meet and exceed sales targets.
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Participating actively in training sessions to enhance product knowledge and sales techniques.
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Adhering to all company policies regarding health, safety, and security.
Essential Skills and Qualifications for Store Assistant Applicants
To excel in this role, candidates should possess a mix of communication skills, a customer-oriented attitude, and the ability to work flexibly within a team environment.
Required Qualifications and Skills:
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Previous experience in retail or customer service is preferred but not essential.
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Strong interpersonal and communication skills, able to engage customers warmly and effectively.
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Friendly, approachable demeanor with a genuine commitment to excellent customer service.
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Flexibility to work evenings, weekends, and public holidays as required.
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Basic numeracy skills essential for handling cash and processing transactions.
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Proactive learner, open to feedback and adapting to retail environment changes.
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Ability to work efficiently both independently and as part of a team.
What Makes This Role Ideal for Visa Sponsorship Candidates?
VNS Group Ltd is proud to offer UK visa sponsorship for qualified overseas applicants looking to start or grow their retail career in the UK. Our sponsorship program supports candidates through the visa application process, helping you join our workforce and settle into a rewarding retail role.
This opportunity is perfect for those passionate about retail sales, eager to develop customer service expertise, and seeking a company dedicated to employee growth and support.
Working Hours and Location Details
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Location: The role is based at our Birmingham store, a bustling retail hub with excellent transport links.
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Working Hours: We offer flexible scheduling, including full-time (40 hours per week) and part-time options.
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Shifts: Day shifts, night shifts, weekends, Monday to Friday, and flexitime available to accommodate various lifestyles and commitments.
Attractive Benefits Package for Store Assistants
When you join VNS Group Ltd as a Store Assistant, you benefit from a competitive salary and a comprehensive benefits package designed to support your wellbeing and career growth.
Key Benefits Include:
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Company Pension Scheme: Secure your financial future with our pension contributions.
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Employee Discounts: Enjoy discounts on a wide range of products.
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Store Discount: Special savings when shopping at our store.
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Language Training: Support for non-native English speakers to improve communication skills.
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On-site Parking: Convenient parking facilities to make your commute easier.
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Visa Sponsorship: Assistance and support with the UK visa application process.
How to Succeed as a Store Assistant at VNS Group Ltd
Success in this role comes from combining excellent customer service with efficient sales and teamwork. Here are some tips to thrive as a Store Assistant:
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Engage Customers: Build rapport by greeting customers warmly and listening to their needs attentively.
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Stay Knowledgeable: Keep up to date on product ranges and promotions to provide accurate advice.
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Be Detail-Oriented: Ensure the store is well-stocked, clean, and visually appealing to enhance the shopping experience.
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Handle Challenges Gracefully: Approach customer complaints with empathy and calmness to find positive solutions.
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Work as a Team: Collaborate with colleagues to create a positive atmosphere and meet sales goals.
Career Development and Training Opportunities
VNS Group Ltd values employees who want to grow and develop professionally. As a Store Assistant, you will have access to:
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On-the-job training programs covering customer service, sales techniques, and product knowledge.
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Language training for candidates needing to improve English skills.
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Opportunities to progress into supervisory or specialist retail roles.
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Supportive management committed to helping you achieve your career ambitions.
Frequently Asked Questions (FAQs) About the Store Assistant Role
Do I need previous retail experience to apply?
While prior retail or customer service experience is beneficial, it is not mandatory. We welcome enthusiastic candidates willing to learn and grow.
What shifts are available?
We offer flexible working hours, including day and night shifts, weekends, and flexitime arrangements to fit various schedules.
Is visa sponsorship guaranteed?
Visa sponsorship is available to suitable candidates who meet the job requirements and eligibility criteria.
What support is available for language skills?
Language training is provided for non-native English speakers to help improve communication and confidence.
Can this role lead to career advancement?
Yes, VNS Group Ltd encourages career progression with training and development opportunities to advance into management or specialist retail roles.
About VNS Group Ltd – Your Employer in Retail
VNS Group Ltd is a forward-thinking retail company committed to delivering excellent customer experiences. Our stores are known for friendly service, high-quality products, and a welcoming atmosphere.
We believe in investing in our people and creating an inclusive workplace where diversity is valued and every employee can thrive.
How to Apply for the Store Assistant Position at VNS Group Ltd
If you are ready to join our dynamic retail team in Birmingham and benefit from UK visa sponsorship, apply today! Please prepare your CV and a cover letter highlighting your relevant skills and enthusiasm for retail.
Submit your application via the official job platform or through the VNS Group Ltd careers portal before the closing date.
Final Thoughts: Take the Next Step Toward a Rewarding Retail Career
The Store Assistant role at VNS Group Ltd is more than just a job—it’s your chance to develop retail skills, work with a supportive team, and build a career with visa sponsorship options.
If you’re passionate about customer service, enjoy working in a fast-paced environment, and want to grow within the retail sector, this position is ideal.
Apply now to become a key player in our store’s success and enjoy the benefits of working for a trusted employer in Birmingham.
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