Administrator at Divine Community Care Limited

Location: London IG1 4NH, United Kingdom
Job Type: Full-time
Salary: £26,200 – £29,000 per annum
Visa Sponsorship: UK Skilled Worker Visa Available
Application Deadline: 10 June 2025
Reference ID: 78656

Join a Purpose-Driven Healthcare Organisation as an Administrator

Divine Community Care Limited is a growing provider of personalised health and social care services dedicated to supporting individuals across London. We are seeking a proactive, detail-focused Administrator to ensure our office operations run smoothly and to enhance our team’s efficiency. If you have strong organisational skills, excellent communication abilities, and a passion for contributing to a compassionate care environment, this role is for you.

In this position, you will manage key administrative tasks—from data entry to financial record-keeping—while collaborating closely with care coordinators, managers, and external partners. We offer competitive pay, additional leave, a comprehensive benefits package, and UK visa sponsorship for qualifying candidates. Join us in making a positive impact on our community.

About Divine Community Care Limited

Established to provide high-quality home care and supported living services, Divine Community Care Limited focuses on person-centred care plans that respect dignity and promote independence. Our dedicated teams deliver compassionate support in clients’ homes and community settings, ensuring continuity of care and positive outcomes.

Our mission is to enhance the wellbeing of vulnerable adults by combining professional expertise, innovative practices, and a supportive workplace culture. We prioritise staff development, offering ongoing training, mentorship, and the chance to build a rewarding career in the healthcare sector.

Why This Administrator Role Is Unique

Competitive Salary and Comprehensive Benefits

Salary Range: £26,200 – £29,000 per annum, reflecting skills and experience
Additional Leave: Extra days off to support work-life balance
Company Pension: Secure your future with employer contributions
Life Insurance: Financial protection for you and your family
Sick Pay: Inclusive coverage to support you during illness
Free Parking: On-site parking for a stress-free commute
Employee Mentoring Programme: Professional guidance to help you grow
UK Visa Sponsorship: Support for eligible international candidates

Professional Growth Opportunities

Hands-on experience with QuickBooks and Google Suite, enhancing your administrative skill set
Exposure to healthcare metrics, invoicing, and basic financial processes
Collaboration with care teams, gaining insight into healthcare administration
Possibility of advancement into Office Manager or Care Coordinator roles

Supportive and Inclusive Environment

Work alongside passionate professionals committed to compassionate care
Engage in regular team meetings to streamline communication and workflow
Benefit from a company culture that values diversity, equity, and inclusion
50% travel requirement, offering variety and community engagement

Key Responsibilities: Streamlining Office Operations

As an Administrator, you will be central to maintaining efficient back-office functions and supporting our healthcare delivery. Your primary duties include:

Data Entry and Record Management

Accurate Data Entry: Input client details, care plans, and service records into our database with precision
Maintain Files: Organise and update digital and physical records, ensuring confidentiality and compliance
Database Integrity: Conduct regular audits to correct discrepancies and verify data accuracy

Financial Administration

QuickBooks Usage: Assist with invoicing, track expenses, and help reconcile accounts as needed
Processing Transactions: Prepare purchase orders, manage petty cash, and liaise with suppliers
Financial Reports: Support basic report generation for budgets, payroll entries, and supplier payments

Communication and Customer Service

Phone Etiquette: Manage inbound calls, direct inquiries, and provide accurate information to clients and partners
Email Correspondence: Draft professional emails for internal stakeholders, healthcare providers, and clients
Client Liaison: Schedule appointments, coordinate care visits, and confirm client requirements

Clerical Support and Office Maintenance

Document Preparation: Create reports, presentations, and spreadsheets using Google Suite (Docs, Sheets, Slides)
Office Supplies Management: Monitor inventory levels, order supplies, and maintain an organised stockroom
Reception Duties: Welcome visitors, maintain a tidy reception area, and handle courier deliveries

Team Collaboration and Workflow Coordination

Internal Coordination: Work closely with care managers, coordinators, and support staff to ensure seamless communication
Meeting Organisation: Schedule and prepare agendas for team meetings, record minutes, and follow up on action items
Process Improvement: Identify administrative bottlenecks and recommend process enhancements to boost efficiency

Qualifications: Essential Skills and Experience

Ideal candidates should demonstrate a balance of technical competence, organisational prowess, and interpersonal skills.

Administrative Experience

Proven Track Record: At least 2 years of administrative or clerical experience, preferably in healthcare or a fast-paced office setting
Multitasking: Ability to prioritise and manage multiple tasks simultaneously without compromising quality

Technical Proficiency

Software Skills: Strong command of Google Suite (Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint)
Financial Systems: Familiarity with QuickBooks or similar accounting software—training can be provided for quick adaptation
Data Management: Proficient in data entry with keen attention to detail to maintain accurate records

Communication and Interpersonal Skills

Verbal and Written Communication: Excellent phone etiquette and the ability to craft clear, professional emails
Client-Focused: Empathetic listener able to handle sensitive client information with discretion
Team Player: Collaborative mindset, willing to support colleagues and share knowledge

Organisational Abilities

Attention to Detail: Meticulous approach to filing, scheduling, and document preparation to minimise errors
Time Management: Effective prioritisation to meet deadlines and manage competing tasks
Problem-Solving: Proactive approach to identifying issues and proposing solutions to streamline processes

Personal Attributes

Proactive Attitude: Initiative to take on new responsibilities and continuously improve administrative workflows
Adaptability: Comfortable working in a dynamic environment with shifting priorities
Reliability: Punctual, dependable, and committed to maintaining confidentiality and professional standards

Why Divine Community Care Limited?

Choosing to work with Divine Community Care Limited means becoming part of a mission-driven organisation where your contributions directly impact the quality of life for vulnerable community members.

Mission-Driven Culture

Purposeful Work: Support a team committed to delivering person-centred care and improving patient outcomes
Community Impact: Contribute to local initiatives that foster health, wellbeing, and social inclusion
Values: Work in a supportive environment that emphasises respect, compassion, and integrity

Growth and Development Opportunities

Skill Building: Enhance administrative, financial, and communication skills with on-the-job training and mentorship
Career Pathways: Clear progression routes to roles such as Office Manager, Care Coordinator, or Operations Supervisor
Training Programs: Access to workshops on data protection, compliance, and healthcare regulations

Work-Life Balance and Flexibility

Work Hours: Standard 9am–5pm schedule with occasional flexibility based on operational needs
Paid Leave: Generous annual leave entitlements, including additional leave days
Free Parking: Convenient on-site parking to simplify your daily commute

Inclusive and Supportive Team

Diverse Environment: Collaborate with colleagues from varied backgrounds, fostering cultural awareness and learning
Open Communication: Regular team huddles encourage feedback, idea sharing, and collaborative problem-solving
Wellbeing Resources: Employee assistance programmes, mental health support, and access to wellness initiatives

Application Process: How to Apply

Ready to take on a pivotal administrative role in a healthcare organisation? Follow these steps to apply:

Step 1: Prepare Your Application

CV: Detail your administrative experience, highlighting relevant software skills, and accomplishments
Cover Letter: Explain why you’re passionate about supporting healthcare operations and describe how your skills align with the role
References: Provide contact information for two professional references familiar with your work ethic and abilities

Step 2: Submit Your Application

Visit our online application portal or email careers@divinecommunitycare.co.uk with your CV and cover letter
Include Reference ID 78656 in the subject line for proper tracking
Ensure your application is submitted by 10 June 2025 (23:59 BST)

Step 3: Initial Screening

Applications will be reviewed for essential qualifications, administrative proficiency, and cultural fit
Shortlisted candidates will be contacted for a phone interview to discuss your background and role expectations

Step 4: In-Person Interview

Selected candidates will be invited for an onsite interview at our London office
You may be asked to complete a brief administrative proficiency test, including data entry and basic QuickBooks tasks
Interviews will focus on your organisational skills, communication style, and alignment with our mission and values

Step 5: Offer and Onboarding

Successful applicants will receive a formal offer subject to reference checks and right-to-work verification
Visa Sponsorship: Eligible candidates requiring a Skilled Worker Visa will receive a Certificate of Sponsorship to support their application
Start Date: Anticipated for 1 July 2025, with a structured onboarding to familiarise you with our systems, policies, and team

Frequently Asked Questions (FAQs)

1. Is visa sponsorship guaranteed?

Visa sponsorship is available for candidates who meet eligibility criteria under the UK Skilled Worker visa. We will provide a Certificate of Sponsorship to qualified individuals.

2. What is the expected commute or relocation requirement?

Candidates should be able to reliably commute to our London IG1 4NH office or plan to relocate before starting work. We do not offer relocation allowances at this time, but support letter for visa purposes will be provided.

3. How is travel involved in this role?

This position requires 50% travel to support community events, stakeholder meetings, and off-site administrative tasks. A valid UK driving licence and access to a vehicle are preferred.

4. Can part-time applications be considered?

The role is designed as full-time, but we may consider exceptional candidates for 0.8 FTE. Please address part-time availability in your cover letter.

5. What support is provided for professional development?

We offer an employee mentoring programme, access to training on compliance and software, and opportunities to shadow senior staff.

Final Thoughts: Make Your Mark in Healthcare Administration

The Administrator role at Divine Community Care Limited is an exceptional opportunity to combine administrative expertise with a commitment to compassionate care. You will play a vital role in ensuring our office runs seamlessly, enabling our care teams to focus on delivering outstanding services to our clients.

If you are organised, proactive, and eager to contribute to a mission-driven team, we invite you to apply. Be part of an organisation where your skills matter, your growth is supported, and your work directly impacts the wellbeing of the community.